Certification Body – IAF Sector 37 / NACE 85
ISO Training Courses for the Education Sector
We design and deliver training paths dedicated to schools, training providers, universities
and educational organisations that want to align their services with international management
standards (ISO 9001, ISO 21001 and other management systems applicable to education).
Our courses are structured to support the entire lifecycle of the management system:
from understanding the requirements, to their implementation, up to the qualification of internal
auditors and auditor/lead auditors, also through approved training partners.
Introduction to standards
Implementation in educational services
Internal auditor
Auditor / Lead Auditor
Risk & Performance
Course types
Training programmes can be delivered in classroom, online or in-house, with a modular approach
that can be customised to the needs of each educational organisation. Below is an overview of the
main families of courses available.
1. Introductory courses on ISO standards for Education
Courses designed for Top Management, Principals, Campus Directors, programme managers and
administrative staff who need a clear overview of standard requirements applied to educational services.
- Overview of ISO standards applicable to education (e.g. ISO 9001, ISO 21001, other MS).
- Quality of educational services, stakeholder satisfaction and inclusiveness.
- Process-based approach, PDCA cycle and continual improvement.
- Roles and responsibilities within the educational organisation.
Objective: create a common language and a shared baseline of awareness.
2. Implementation of ISO requirements in educational services
Practical courses for those involved in the design, management and control of the management system
within schools and training organisations.
- Context analysis and stakeholder needs and expectations.
- Process mapping and management of core and support educational processes.
- Documented information and records (procedures, templates, evidence).
- Monitoring, performance indicators and improvement actions.
Objective: turn standard requirements into concrete organisational practices.
3. Internal Auditor for educational organisations
Specific modules for the qualification of internal auditors in schools, training centres and universities,
with a focus on audit techniques applied to educational processes.
- Principles of auditing management systems according to ISO guidelines.
- Planning, conducting and reporting internal audits in Education.
- Interview techniques, gathering evidence and managing nonconformities.
- Audit follow-up and management of corrective action plans.
Objective: make internal auditing a real driver for improving teaching and learning quality.
4. Auditor / Lead Auditor (also through partners)
Advanced courses for the qualification of auditors and lead auditors on the main standards applicable
to education, delivered directly by the Certification Body or through approved training partners.
- Requirements and competences of the lead auditor for management systems.
- Management of audit teams, opening and closing meetings of certification audits.
- Assessment of evidence in complex and multi-site educational contexts.
- Audit simulations, practical exercises and case studies specific to Education.
Objective: develop audit skills aligned with international best practices.
Advanced modules: risk and performance in educational organisations
In addition to core and advanced courses, we offer specialist modules focused on risk analysis
and performance management in the Education sector, with tools and methods tailored to
educational services.
- Risk-based thinking: identification, assessment and treatment of risks in educational activities.
- Performance indicators for teaching quality and stakeholder satisfaction (students, families, sponsors).
- Management of reports, complaints and nonconformities in schools and training centres.
- Alignment between institutional strategy, educational objectives and the management system.
- Tools for management review and improvement planning.
Why choose our training
Our courses are designed by auditors and trainers working daily in IAF sector 37 / NACE 85,
with direct knowledge of the needs of educational institutions and the expectations of accreditation bodies.
- Alignment with accreditation criteria and international best practices.
- Strong practical focus, with examples, templates and tools ready for use.
- Possibility to customise programmes for specific school levels or provider types.
- Support before and after the course for the implementation of what has been learned.
